Customer reviews of Furness Rigby

By Antony K on 23 October 2017 | Purchase not verified

I purchased a BMW M135I from Furness Rigby last month. The car was reasonably priced and in perfect condition. My overall experience was very relaxed and there was no pressure when discussing the vehicle. Did a test drive of the M135I and was then left to have a think, no hard sell from the garage. I got a fair price for my trade in and a decent finance rate. The car was ready to collect the next day as promised. No hard sell from the garage when it came to extras such as warranties etc. Was my first experience of Furness Rigby and I will definitely buy from them again.

By Norman B on 06 March 2017 | Purchase not verified

Having made an appointment 2 weeks before, and a 140 mile journey, I arrived on the day and was surprised the vehicle was poorly presented. It had no mot, the engine bay was filthy and it was fairly obvious that no servicing as promised had taken place.The oil on the dipstick was very thick and the coolant wanted topping up.If it had been ' valeted ' which I doubt,then also this was a poor job. The 'service history ' was offered to me scribbled on a note pad. The vehicle was taken for MOT later in the morning.I understand although it 'passed' front discs and break pipes were advisories.These items were also advised on previous MOT.? As was damaged windscreen,but no record of a replacement? However the proprietors were very helpful and pleasant. A sale missed...........