Customer reviews of Furness Rigby

By P H on 29 August 2016 | Verified purchase

10-10 service no probs at all

By J C on 23 August 2016 | Verified purchase

Easy company to do business with, I had bought a car from them in the past and they remembered me and my details five years later. I was given good advice and a fair price for my part exchanged car. I will return in the future no doubt maybe to upgrade my next car. Good quality motors and knowledgeable friendly staff. No pushy sales techniques here.

By Raghbir A on 20 August 2016 | Verified purchase

My experience with Anthony of Furness Rigby was really good. Anthony and his staff treated us all well and were very helpful. Extremely happy purchasing my new Jaguar XF from Furness Rigby. Will recommend Furness Rigby good service anytime.

By S C on 16 August 2016 | Verified purchase

Good to deal with, no pressure with the sale and very pleased with the price and condition of the car I purchased.

By Stephen H on 26 March 2016 | Verified purchase

A hassle free car buying experience. Excellent, courteous service. This was the first time that I have had any dealing with the company and I would not hesitate to go back to them again. Highly recommended.

By Michelle T on 01 February 2016 | Verified purchase

From start to finish the service was excellent very pleased with the car bought, would recommend this car dealer.

By K A on 23 April 2021 | Purchase not verified

Poor customer service. Chap was unwilling to take a deposit for a car and told me to ring next day to arrange a viewing and then goes and accepts a deposit from another customer. Ridiculous!

By D S on 06 April 2021 | Purchase not verified

Very disappointed with the poor customer service I received. Spoke with company to get a few more details and person was very unhelpful, asked if I could leave a holding deposit to secure the vehicle but was told no, just leave a message on the advert, which I did, never got back to me, then when called again, was told that someone would return my call, 90 minutes later, no call back, so chased them again only to be told they sold the vehicle. SHOCKING

By Richard B on 12 December 2019 | Purchase not verified

Needed a economical family wagon and Furness Rigby delivered - found the car we wanted, they let us take the unpressured time we needed and gave me the type of test drive I wanted, they gave me a fair price for my part ex (unlike several other dealers who just insulted me on a well looked after part ex) and purchase was easy and stress free - everything they promised they would do before collection was done with no fuss (unlike other dealers I've dealt with who often "forget" the more minor things). One thing I was very impressed with is they prepare the cars BEFORE putting them up for sale, whereas many dealers don't - this is a big positive!!! Very happy with the car we bought from them so can't recommend them highly enough.

By Rebecca F on 31 October 2019 | Purchase not verified

Been speaking to two of the sales men for 3 days about a car. Was in the process of organizing my trip to the store to finalize all, once on the motorway i called to confirm my attendance to be informed that the sales man had 'just this minute sold the car' - not very pleased as i was never informed about the sale until I called him. Terrible terrible customer service .... typical salesman.